Returns & Exchanges

FULL PRICED ITEMS:

To be eligible for a return, your item must be a full priced item, unused and in the same condition that you received it. It must also be in the original packaging. 

Returns must be made within 3 DAYS  of RECEIPT OF GOODS

Cost of the return postage is the responsibility of the customer unless it is for a faulty garment.

In the case of an exchange of sizes on a full priced item, and if the customer is residing outside of Australia, then the responsibility of the postage lies on the customer. 

Proof of purchase is required.

 

SALE ITEMS:

Change of Mind/Returns are not accepted on Sale Items.  However, we can consider an exchange, within 3 days of receipt of goods.

Please note that for any exchange of a SALE item, within or outside of Australia, the customer has to bear the postage cost of  returns; to and fro from ANANNASA .   Please add a self addressed envelop to the returned garment .

Exchanges /Change of Mind/Returns are not accepted on Earrings due to Health Requirements.

ADDRESS FOR RETURNS:

ANANNASA LIFESTYLE

654 FIG TREE POCKET ROAD

FIG TREE POCKET 

QLD 4069